Shipping
AUSTRALIA
Standard within Australia: $10 flat rate 2-5 business days
- Orders are dispatched within 1-2 business days. Please note that any orders placed after 10am will be dispatched on the following business day. Purchases made on weekends and public holidays will be processed on the following business day.
- Please allow 2-5 business days for delivery once dispatched.
- Jaymes Swimwear is not responsible for the theft or damage of a parcel/article once it has been delivered.
- If the driver is unable to leave your parcel in a safe place your parcel will be redirected to your nearest Australia Post Office.
- If you don’t have a safe spot for Australia Post to deliver to, we highly recommend selecting the signature on delivery option as we are not responsible for theft / stolen packages.
- You can track your order online through auspost.com.au/track with your tracking number sent to you via email.
- If your package hasn't arrived please check your mail box for a slip to pick your item up from the nearest Post Office.
- Once your order is dispatched you will receive an email from us with your tracking information. We are not responsible for any late deliveries or loss or damage due to error from Australia Post or customer entered information.
Express within Australia: $15 flat rate 1-2 business days
- Free express shipping on all orders over $200
- Orders are dispatched within 1-2 business days. Please note that any orders placed after 10am will be dispatched on the following business day. Purchases made on weekends and public holidays will be processed on the following business day.
- Please allow 1-2 business days for delivery once dispatched.
- Jaymes Swimwear is not responsible for the theft or damage of a parcel/article once it has been delivered.
- If the driver is unable to leave your parcel in a safe place your parcel will be redirected to your nearest Australia Post Office.
- If you don’t have a safe spot for Australia Post to deliver to, we highly recommend selecting the signature on delivery option as we are not responsible for theft / stolen packages.
- You can track your order online through auspost.com.au/track with your tracking number sent to you via email.
- If your package hasn't arrived please check your mail box for a slip to pick your item up from the nearest Post Office.
- Once your order is dispatched you will receive an email from us with your tracking information. We are not responsible for any late deliveries or loss or damage due to error from Australia Post or customer entered information.
INTERNATIONAL
Standard International Delivery: $15 flat rate 5-10 business days- NZ 3-7 working Days
- USA/ North America 5-12 working days
- UK 3-7 working days
- Europe 5-12 working days
- Asia Pacific 5-12 working days
- Rest of World 6-14 working days
- Orders are dispatched within 1-2 business days.
- Please allow 5-15* business days to receive your parcel for standard post.
- You can track your item through DHL ecommerce https://www.logistics.dhl/au-en/home/tracking/tracking-ecommerce.html, you will receive a tracking number direct from DHL when your parcel is sent.
- If you are not home to collect your parcel they will leave a slip in the mailbox for you to pick up at your local post office.
- Jaymes Swimwear is not responsible for any import charges, duties or taxes for international sales. In some cases, packages can be delayed due to matters outside of our control.
- If your parcel is delayed, please email us and we will get back to you as soon as we can.
- Jaymes Swimwear is not responsible for lost or stolen packages if confirmed delivery.
- The customer accepts full responsibly for any loss or damage to these items.
- The customer is responsible if their package gets redirected to Jaymes Swimwear marked as unclaimed and does not offer free shipping back to the customer.
- Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.
Express International Delivery: 2-4 business days
- $25 flat rate NZ
- $30 flat rate USA
- $40 flat rate rest of world.
- Orders are dispatched within 1-2 business days.
- Please allow 2-5 business days to receive your parcel for express post.
- You can track your item through DHL http://www.dhl.com.au/en/express/tracking.html you will receive a tracking number direct from DHL when your parcel is sent.
- Your order requires a signature on delivery.
- Jaymes Swimwear is not responsible for any import charges, duties or taxes for international sales.
- In some cases, packages can be delayed due to matters outside of our control.
- The customer is responsible if their package gets redirected to Jaymes Swimwear marked as unclaimed and does not offer free shipping back to the customer.
- Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.