Loading... Please wait...

FREE SHIPPING EXPRESS AUSTRALIA WIDE $200+ | FREE SHIPPING ON INTERNATIONAL ORDERS $200+ BUY NOW PAY LATER NO INTEREST EVER close

Menu

Customer Care

Is it safe to purchase from the online store?

Yes, purchasing from our online store is extremely safe and secure. Our website uses Secure Socket Layering (SSL), an encryption technology that ensures safe internet transmission of your personal information. We do not store your credit card details nor do we share your personal information with any third party.           

How can I contact you?

The fastest way to contact us is by sending an email to jamie@jaymes.com.au. We will get back to you as soon as possible.

Does Jaymes Swimwear deliver worldwide?

Yes, we deliver all over the world!

How much does shipping cost?

$10 standard delivery Australia wide, $15 for express or spend $200 + to receive free standard delivery.
$25 for international shipping or spend $200 + to receive free shipping.

What size should I order?

If you're having trouble choosing your size we are happy to reccomend a size for you, just email jamie@jaymes.com.au or go to our size chart.

Do I have to have an account to place an order?

No, you can check out as a guest if you wish. The benefits of creating an account is that you can track your order, sign up to our mailing list, receive discounts and save time next time you purchase!

What payment methods does Jaymes Swimwear accept?

Orders from our online store are processed using Paypal. Don’t worry, you do not need a Paypal account to make a purchase, you can simply pay with your credit card as a PayPal guest. Paypal is the world's leading payment solution accepting all major credit cards and over 24 currencies. Paypal protects your payment information and is PCI compliant, meaning it is extremely secure. We also accept direct bank transfer, you can deposit cash at your bank or use internet banking to transfer.  All you need to do is email a copy of your receipt once paid.

What is Jaymes Swimwear's return policy?

If your swimwear does not fit perfectly the first time or you are not 100% satisfied, you are welcome to exchange it for another size, style or colourway. For more details, view our full return policy HERE.

Back to Top